SERVICE PLEDGE ON CITIZENS CHARTER
- PROVISION OF GENERAL MEDICAL SERVICES
ABOUT THE SERVICE: One of the mandates of the Municipal Health Office is to diagnose and treat illnesses and give appropriate medical intervention and/or professional medical advice. Service is available to any person/individual who needs medical assistance.
CLIENT GROUPS: General Public
REQUIREMENTS: Referral Slip from the BHS, other Health Professionals
Under Five Clinic Card
SERVICE SCHEDULE: Monday and Friday, 8:00 am. – 12:00 noon and 1:00 pm to 5:00 pm
TOTAL PROCESSING TIME: 1 hour and 56 minutes – 2 hours
TOTAL FEES/CHARGES: Consultation Fee P150.00, Urinalysis P70.00, CBC P150.00, Hgb Hct P70.00, Platelet Count P100.00, FBS/RBS P150. 00, Sputum Exams P100.00, Gram Staining P100.00, Fecalysis P70.00 BP reading P20.00, ECG P200.00, CTBT P60.00 Blood Typing P100.00 Circumcision P1,500, Catherization P30.00 I&D P250.00 Nebulization P20.00, Injections P20.00 Suctioning P50.00, Suturing P250.00 – 500.00 Medicines and Supplies – At Cost.
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Action Taken by the Municipal Health Office |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| 1. Go to the municipal health office and present your referral slip to the admission officer, the admission officer will give your Family card to the Records Officer, the records officer will get your family records. | a. Retrieves Family Data
b. Assigns Family Number for new Clients |
5- 10 mins |
Officer of the day/ Admitting Section
Patrick Ibay Angelie Baldo Adelle Reyes Rosalina Lovedioro
|
| 2. Go back to the officer of the day who will give your envelop to the Nurse/RHM on duty, please provide the necessary information during the initial interview. If your case needs Laboratory work up, the Nurse/RHM on duty will fill up the necessary laboratory forms. Upon approval of the MOD, you will be instructed to proceed to the Laboratory section. | a. Get the necessary data
b. Records Vital Signs
c. Makes necessary laboratory request
|
3 – 5 mins |
1st & 2nd wk (mon & Fri)
RHM (Encoder) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RHM (V/S) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco 3rd & 4th wk RHM (Encoder) Dina M. Goyena, Connie, Myrna Q. Loterte& Eva N. Blanquisco
RHM (V/S) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RN: Cherry R. Bonador Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot |
| 3. The medical technologist will perform the requested laboratory exams, after the release of the laboratory results you will be asked to go back to the RHM/NOD. | a. Performs laboratory examinations
b. Release Laboratory Results |
10-30 mins. |
Wynward Jay L. Cruz Mark Ramir C. Manalang, Jr., RMT |
| 4. You will now be referred by the RHM/NOD to the Medical Officer on Duty. You will undergo physical examination, if in case medications are needed a medical prescription will be issued to you. If your case requires referral to a specialist, a referral slip will be issued to you addressed to the referred MD, If your case requires hospitalizations you will be referred to your hospital of choice.
If your case needs immediate treatment in the health facility like cleaning and dressing of wounds, administering of injectables and removal of sutures our nurse and nursing attendant on duty will accompany you to the treatment room to attend to your particular health needs. |
a. Performs Physical examinations b. Issued medical Prescription c. Issued referral slips d. Renders Nursing procedures.
|
5 – 20 mins
2 mins
3 mins
5-40 mins |
1st & 2nd wk (mon & Fri) RHM (Encoder) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam 3rd & 4th wk (mon & Fri) RHM (Encoder) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco RN: Cherry R. Bonador Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot MHO: Dr. David R. Daza |
| 5. You will now be referred to the Dispensing officer on duty to get your medicines (if available). You can ask him/her questions if you have concerns not yet clear to you with regards to your prescription, referral slip and other concerns. | a. Get available medicines from the dispensing officer.
b. Give further instructions if necessary. |
3-5 mins |
Nrse Joanne C. Nocedo Emma P. Gapas |
| 6. You will now proceed to the
Collection officer to pay for the necessary fees |
a. Receives necessary Fees
b. Issue Official receipt |
1 min
|
Romeo Lumberio |
| 7. You can now go home. THANK YOU FOR SEEKING THE SERVICES YOU NEEDED FROM US!! |
- ISSUANCE OF HEALTH CERTIFICATES, MEDICAL CERTIFICATES AND
MEDICOLEGAL CERTIFICATES
ABOUT THE SERVICE: Medical Certificates, Health Certificates and Medico-Legal Certificates are prerequisites of some agencies. They are generally required in getting drivers licenses, enrolling in schools, getting a visa, employment in food establishments and in filing cases in public courts.
CLIENT GROUPS: General Public
REQUIREMENTS: 1. Drivers License
- Drug test
- Eye examination certificate for clients wearing corrective eye glasses
- Blood Typing Results
- For medico-Legal Certificates
- Request from PNP to conduct Physical
Examination and Autopsy.
- Personal request by clients.
- For Employment and Health certificates
- CBC and Blood Typing Results
- Sputum exam results/Chest X ray film/results
- Urinalysis and Fecalysis Results
- Drug test Results
- Neuro-Psychiatric Evaluation Results
SERVICE SCHEDULE: Monday and Friday, 8:00 am – 12:00 noon and 1:00 pm to 5:00 pm
TOTAL PROCESSING TIME: 1 hour and 37 minutes
For Medico-Legal certificate issuances – 1 day
TOTAL FEES/CHARGES: Consultation Fee P150.00, Urinalysis P70.00, CBC P150.00, Hgb Hct P70.00, Platelet Count P100.00, FBS/RBS P150. 00, Sputum Exams P100.00, Gram Staining P100.00, Fecalysis P70.00 BP reading P20.00, ECG P200.00, CTBT P60.00 Blood Typing P100.00 Medical Certificates P50.00 Medico Legal Certificates P500.00 Autopsy Reports P2,500.00 RPR P100.00, HIV Screening P250, HBSAg P200.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee Ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Action Taken by the Municipal Health Office |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| 1. Go to the municipal health office and present your referral slip to the admission officer, the admission officer will give your Family card to the Records Officer, the records officer will get your family records. | a. Retrieves Family Data
b. Assigns Family Number for new Clients |
5- 10 mins | Officer of the Day/ Admitting Section:
Patrick Ibay Angelie Baldo Adelle Reyes Rosalina Lovedioro
|
| 2. Go back to the officer of the day who will give your envelop to the Nurse/RHM on duty, please provide the necessary information during the initial interview. If your case needs Laboratory work up, the Nurse/RHM on duty will fill up the necessary laboratory forms. Upon approval of the MOD, you will be instructed to proceed to the Laboratory section. | a. Get the necessary data
b. Records Vital Signs c. Makes necessary laboratory request
|
3 – 5 mins | 1st & 2nd wk (mon & Fri)
RHM (Encoder) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RHM (V/S) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco 3rd & 4th wk RHM (Encoder) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco RHM (V/S) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RN: Cherry R. Bonador Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot |
| 3. The medical technologist will perform the requested laboratory exams. After the release of the laboratory results, you will be asked to go back to the RHM/NOD. | a. Performs laboratory examinations
b. Release Laboratory Results |
10-30 mins. |
Wynward Jay L. Cruz Mark Ramir C. Manalang, Jr, RMT |
| 4. You will now be referred by the RHM/NOD to the Medical Officer on Duty, You will undergo physical examination, if in case medications are needed, a medical prescription will be issued to you. If your case requires referral to a specialist, a referral slip will be issued to you addressed to the referred MD, If your case requires hospitalizations you will be referred to your hospital of choice. | a. Performs Physical examinations
b. Autopsy Performed c. Issued medical Prescription d. Issued referral slips e. Issued Medical, health and Medico-legal certificates
|
5 – 20 mins
20-30min
5 hrs to 1 day for ML cases |
MHO: Dr. David R. Daza
|
| 5. Pay the necessary fees to the Revenue collection officer. | Fees Collected and Official receipts issued |
1min |
Romeo Lumberio |
| 6. Receive the Duly accomplished medical certificate form, Please sign in the logbook or File Copy to acknowledge that you receive the said document. | a. Medical, Health, and ML Certificates Issued to clients |
1 min |
III – PROVISION OF LABORATORY SERVICES
ABOUT THE SERVICE: Laboratory Examination Results offers great help in Ruling in or Ruling Out certain illnesses. Routine Laboratory examinations are available at the Municipal Health Office.
CLIENT GROUPS: General Public
REQUIREMENTS: Laboratory request Slip from the medical officer on duty, those coming from the BHS and other Medical Practitioners
SERVICE SCHEDULE: Monday to Friday, 8:00 am. – 12:00 noon and 1:00 pm to 5:00 pm
TOTAL PROCESSING TIME: 50 minutes
TOTAL FEES/CHARGES: Urinalysis P70.00, CBC P150.00, Hgb Hct P70.00, Platelet Count P100.00, FBS/RBS P150. 00, Sputum Exams P100.00, Gram Staining P100.00, Fecalysis P70.00 BP reading P20.00, ECG P200.00, CTBT P60.00 Blood Typing P100.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Action Taken by the Municipal Health Office | TRANSACTION TIME | PERSON RESPONSIBLE |
| 1. A. FOR Patients who will consult in the RHU, Go to the admission officer, the admission officer will get your Family card to the Records Officer, the records officer will get your family records, and will refer you the RHM/Nurse on duty. Please provide necessary data during the interview. Vital signs will be taken initially before you can be referred to the medical officer on duty. If your case needs Laboratory work up, the Nurse/RHM on duty will fill up the necessary laboratory forms. Upon approval of the MOD, you will be instructed to proceed to the Laboratory section.
B. For Walk in patients, Proceed to the laboratory and present your laboratory request slips. |
a. Retrieves Family Data
b. Assigns Family Number for new Clients c. Vital signs taken
d. Performs Laboratory procedures |
5- 10 mins
5 mins
15-30 mins
|
Officer of the day/ Admitting Section:
Patrick Ibay Angelie Baldo Adelle Reyes Rosalina Lovedioro
1st & 2nd wk (mon & Fri) RHM (Encoder) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RHM (V/S) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco 3rd & 4th wk RHM (Encoder) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco RHM (V/S) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RN: Cherry R. Bonador Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot MHO: Dr. David R. Daza
Wynward Jay L. Cruz Mark Ramir C. Manalang, Jr, RMT |
| 2. For walk in Patients wait for the laboratory results to be released, upon release please pay the corresponding laboratory fee to the revenue collector on duty. | e. Release laboratory results to walk in patients
f. Issue payment receipt |
5 mins |
Wynward Jay L. Cruz
Mark Ramir C. Manalang, Jr, RMT
Romeo Lumberio
|
- PROVISION OF DENTAL CARE
ABOUT THE SERVICE: Dental care is being offered to the community to ensure proper and adequate oral hygiene. The preventive aspects are done in different BHS while the curative care is done at the main health center.
CLIENT GROUPS: General Public
REQUIREMENTS: Referral form from BHS and other health practitioners.
SERVICE SCHEDULE: Every Monday and Friday 8:00 am. – 12:00 noon and 1:00 pm to 5:00 pm
TOTAL PROCESSING TIME: 1 hour and 45 minutes
TOTAL FEES/CHARGES: Dental Consultation/Check Up P50.00 BP reading P20.00, Dental Cleaning P150.00 – 300.00, Tooth Extraction a. Children with temporary tooth P100.00 b. children with Permanent Tooth P150 c. Adult Simple P150.00 Complex P250.00 Dental Fillings a. Temporary P100.00 b. One to Two surfaces P150-200 c. More than 3 surfaces P300.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Action Taken by the Municipal Health Office | TRANSACTION TIME | PERSON RESPONSIBLE |
| 1. Please Go to the admission officer, the admission officer will get your Family card to the Records Officer, the records officer will get your family records, and will refer you the RHM/Nurse on duty. Please provide necessary data during the interview. Vital signs will be taken initially before you can be referred to the Dentist on Duty.
If it is the first time that you consulted in our office a new family number will be issued to you.
|
a. Retrieves Family Data
b. Assigns Family Number for new Clients
c. Vital signs taken
d. Performs Dental procedures e. Issues Prescription if needed f. Gives dental care Extractions |
5- 10 mins
15-30 mins
30mins to 1 hr.
|
Officer of the day, Admitting Section
Patrick Ibay Angelie Baldo Adelle Reyes Rosalina Lovedioro
1st & 2nd wk (mon & Fri) RHM (Encoder) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RHM (V/S) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco 3rd & 4th wk RHM (Encoder) Dina M. Goyena Maribeth L. Agbayani Myrna Q. Loterte Eva N. Blanquisco RHM (V/S) Lilibeth L. Gemino, Evelyn M.Ebuenga Marivic B. Tayam RN: Cherry R. Bonador Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
DMD: Dr. Jasper R. Cortez |
- PROVISION OF NATIONAL TB PROGRAM SERVICES
ABOUT THE SERVICE: This program is being implemented to treat patients diagnosed of having an active Pulmonary Tuberculosis, arrest the spread of the disease prevent the development of Multi Drug Resistant TB.
CLIENT GROUPS: TB Symptomatics, Diagnosed TB patients
REQUIREMENTS: Referral form from BHS and other health practitioners.
SERVICE SCHEDULE: During Barrio Visit of RHM in their respective catchment area, Every Monday and Friday 8am -12 noon 1-5pm at the Main Health Center for patients who will undergo TB screening procedures, Every Tuesday 9-12pm at the MHC for confirmed TB patients.
TOTAL PROCESSING TIME: 5 hours and 23 minutes
TOTAL FEES/CHARGES: Urinalysis P70.00, CBC P150.00, Hgb/Hct P70.00, Platelet Count P100.00, FBS/RBS P150. 00, Sputum Exams P100.00, Gram Staining P100.00, Fecalysis P70.00 BP reading P20.00, ECG P200.00, CTBT P60.00 Blood Typing P100.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office | IT WILL TAKE YOU | PERSON RESPONSIBLE |
| 1. If you have symptoms of coughing for more than 2 weeks, progressive weight loss, loss of appetite, low grade fever at night, coughing out of blood – Please go to your Barangay Health Stations in your area. Initial examinations and interview will be conducted. Please provide the necessary information during the interview. | a. Conducts initial interview
b. Takes Vital Signs
|
5 to 10 mins | RHM assigned in 11 BHS
>Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam
|
| 2. You will be referred to the MHC for further work up. A duly accomplished referral form will be issued to you to be given to the admission officer on duty. | c. Fill up the referral form and give it to the patient. | 3 mins | |
| 3. Present your referral slip to the admission officer, the admission officer will give your Family card to the Records Officer, the records officer will get your family records. Initial interview will be conducted. Please provide the necessary data. Vital signs will be taken.
If it is the first time that you consulted in our office, a new family number will be assigned to you. Request for sputum examination will be filled up, you will present this to the laboratory section. |
d. Conducts initial interview
e. Takes Vital Signs
|
5- 10mins | Admission Officer:
Angelie Baldo Rebecca L. Toca Maridel A. Calleja
RN: Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
|
| 4. You will now proceed to the laboratory section. You will be asked to produce and submit specimens for examination. Please wait for the laboratory results to be released. | f. Sputum specimen collected
g. Prepares and examine the specimen |
1 minute
25-40mins |
Wynward Jay L. Cruz
Mark Ramir C. Manalang, Jr, RMT |
| 5. Upon release of the laboratory results please give it to the Nurse on duty. You will be referred to the Medical Officer on Duty for consultations. | h. Receives lab results
i. Prepares patients data and assist patients |
RN:
Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
|
|
| 6. If it was found out that your sputum contains AFB (+) positive bacilli or Microbes, an initial treatment will be prescribed to you. You will be instructed to come back with your treatment partner on Tuesday to undergo Information and Education seminars regarding your ailment. | j. Conducts P.E.
k. Prescribed medicines for initial treatment |
10-15 mins |
Dr. David R. Daza |
| 7. During the Information and Education seminar conducted every Tuesday every week, Please feel free to ask ALL the questions that you want to know regarding your ailment. Our facilitators are very happy for your active participation.
8. Medicines composed of fixed dose combinations will be given to you after the seminar. You will take the initial treatment together with your co-participants after the medicines are given to you. You will be instructed regarding the schedule for getting your medicines and follow up sputum examination for the next 5 months. |
l. Conducts Information and Education seminar
m. Gives FDC medicines to the patients n. Gives further instructions to patient and treatment partner |
2-4hrs
2mins
2mins |
Nrse. Edly A. Leosala – NTP Coordinator
Mark Ramir C. Manalang, Jr., RMT
|
- ISSUANCE OF DEATH CERTIFICATES, PERMIT TO TRANFER CADAVER, SANITARY PERMITS
ABOUT THE SERVICE: These services are being provided to declare a person to be legally dead, determine his/her cause of death and determine if the cadaver can be transferred from this municipality to other towns or cities. Sanitary permits are being issued to business and food establishment after proper inspection. It will be released after the Sanitary Inspector conducts actual inspection and determines that no violations of the sanitary code of the Philippines and other local ordinances are being committed.
CLIENT GROUPS: All owners of Food and Non Food Business establishments.
REQUIREMENTS: Filled up Death certificate form from the LCR
Filled up sanitary permit forms and inspection reports
Filled up forms for transfer of cadaver
SERVICE SCHEDULE: Issuance of Sanitary Permits – Monday and Friday
8:00am to12:00 noon, 1-5:00pm.
Issuance of Death certificates and Permit to transfer of
Cadaver – Monday to Friday 9:00am -12:00noon.
TOTAL PROCESSING TIME:
Issuance of Death Certificates and permit to transfer of Cadaver – 16 minutes
Issuance of Sanitary Permits for:
Non-Food Establishments – 2 hours and 24 minutes
Food Establishments – 2 hours and 59 minutes
TOTAL FEES/CHARGES: Death Certificate P50.00, Permit to Transfer Cadaver P100.00, Sanitary Permit P00.00 (Based on estimates), Urinalysis P70, Sputum Exam P100.00, Fecalysis P70.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| I. FOR DEATH CERTIFICATES AND PERMIT TO TRANSFER CADAVER
1. Go to the Local Civil Registrar and register the name of your dead relative. 2. After the forms are filled up proceed to the Municipal Health Office. 3. You will be interviewed regarding the events and circumstances leading to the death of your relative. Please provide necessary information. 4. After the cause of death is determined, the Municipal Health Officer will fill up and sign the death certificate form. 5. If permit to transfer of cadaver is needed, the Rural Sanitary Inspector will fill up and sign the PTC form and submit it to the MHO for approval 6. You will be ask to pay the necessary fee for the death certificates and IF needed the fee for the permit to transfer of cadaver.
|
a. Advise to go to the LCR
b. Receives documents from the LCR c. Interview the relative d. Fill up death certificate form e. IF necessary issue a permit to transfer cadaver f. Collects the necessary fees
|
1 minute
1 minute
2-5 minutes
2-5 minutes
2 minutes
2 minutes |
Romi Borja Emma P. Gapas
Dr. David R. Daza
Dr. David R. Daza David A. Mandrilla
Romeo Lumberio |
| II. FOR ISSUANCE OF SANITARY PERMITS | |||
| a. Go to the Municipal Treasurers Office and file for the application of sanitary permit.
b. Proceed to the Municipal Health Office. You will be instructed by the RSI on what to do:
1. For Non Food Establishments
– Filling up sanitary permit forms – Schedule of Inspection – Inspection Report and recommendations
2. For Food Establishments
– A laboratory examination of urine, sputum and stool will be conducted for you and your food handlers.
– Directly Observed Deworming treatment of all your food handlers
– Inspection of workplace Food preparation area and serving area. – Inspection report and recommendations
c. After complying with all the requirements a sanitary permit will be issued for your business establishments.
d. Please pay for the corresponding fees to our revenue collection officer.
|
a. Advise to go to the MTO
b. Gives instruction to the owner/ representative of the business establishment.
c. Performs laboratory procedures to all food handlers d. Deworms all food handlers thru a Directly Observed Treatment e. Conducts actual inspection and gives necessary instructions and recommendations f. Issued sanitary permits g. Collects fees and issued receipt
|
1 minute
1 minute
1-2 hours
10-15mins
1-2 hours
15-20mins
20-30 mins
3-5 minutes
2 minutes
|
David A. Mandrilla
David A. Mandrilla
David A. Mandrilla
David A. Mandrilla Dr. David R. Daza
Mark Ramir C. Manalang, Jr. Wynward Jay L. Cruz
David A. Mandrilla
David A. Mandrilla
Romeo Lumberio |
VII. PROVISION OF EMERGENCY TRANSPORT SERVICES
ABOUT THE SERVICE: This service is being provided to help families with patients that needed to be transported without delay to a nearby health facility.
CLIENT GROUPS: General Public
REQUIREMENTS: None
SERVICE SCHEDULES: Driver’s on Call 24/7
TOTAL FEES/CHARGES: Ambulance Utilization Fee: Fuel Expenses Actual fuel consumption based on the prevailing fuel price, Driver’s TEV a. outside the Province P400/day b. Outside the Region P800/day, Incidental expenses for travel outside the region (toll fee, busted tire, minor repair etc) c/o the client. Miscellaneous Fee of P300.00
**Note: For Other Fees on Health Services Please refer to the IRR of the User’s Fee ordinance.
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Action Taken by the Municipal Health Office |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| 1. If you saw or knew of an incident wherein an individual needs immediate transport to a health facility Please feel Free to notify the following persons immediately at Cell Phone Nos.
a. Dr. David Daza – 09321079522 b. Mr. Virgilio Tee – 09328794200 c. Mr.Efren Manuel – 09198231111 d. Mr. Edgar Macabuhay – 09301408000 e. Mr. Erwin Hatol – 09186106668 f. Mr. Ramil Abion – 09483134847
** Note: Ambulance not available in case of mechanical breakdowns or Being used to serve other clients who requested ahead of you |
a. Make sure that there is an available ambulance driver
b. Responds Immediately to emergency request
|
3-5 mins | Ambulance Drivers:
1. Mr. Virgilio Tee – 7am to 3pm 2. 2. Mr. Erwin Hatol –3pm to 11pm 3. 3. Mr. Ramil Abion –11pm to 7am 4. 4. Mr. Edgar Macabuhay – 8am to 8pm 5. 5. Mr. Efren Manuel – 8pm to 8am |
| 2. If you have a member of your family needing transport to a health facility whose life is not in danger:
a. Please make arrangement with our ambulance drivers for proper scheduling.
b. Once the manner and schedule of transport have been arranged, please pay the necessary fee to our revenue collection officer
|
c. Ambulance drivers makes transport arrangement with the client
d. Collects fees and issue receipt |
5-10mins
1 minute |
Erwin M. Hatol
Virgilio Tee Ramil Abion Efren Manuel Edgar Macabuhay
Romeo Lumberio |
| 3. For clients/patients who use the ambulance due to emergency situations please pay the necessary fees to our revenue collection officer later. | e. Transport patients without delay
f. Collects fees and issue receipt |
20 min to 1:30 hour
2 mins |
Erwin M. Hatol
Virgilio Tee Ramil Abion Efren Manuel Edgar Macabuhay
Romeo Lumberio |
VIII. PROVISION OF EXTENTSION SERVICES TO DIFFERENT BARANGAYS THRU THE BARANGAY HEALTH STATIONS AND THEIR CATCHMENT AREAS
ABOUT THE SERVICE: Implementation of the preventive and promotive programs of the LGU and the DOH begins at the level of the BHS. Micronutrient supplementations, tetanus toxiod immunizations and dental care are given to mothers during pregnancy to ensure that a healthy baby will be born to this world. After Birth, children are being provided with Immunizations to protect them from contacting preventable diseases such as measles, polio, diphtheria, tetanus, pertusis and hepatitis B. They are also being given with Micronutrient supplementation and Deworming treatment to prevent micronutrient deficiency and treat intestinal parasitism. The community received assistance for securing safe water and toilet constructions to prevent food and water borne diseases. BHS Services are also aimed to bring health services closer to the community.
CLIENT GROUPS: General Public
REQUIREMENTS: None
SERVICE SCHEDULES:
|
NAME OF BHS |
CATCHMENT AREAS |
ASSIGNED RHM SCHEDULES |
RN SUPERVISOR |
|
| BARANGAY | TOTAL POPULATION |
EDLY A. LEOSALA, RN
|
||
| MARIBETH AGBAYANI, RM | ||||
| 1. POBLACION | Banuyo | 4th Wednesday and Thursday | ||
| Binanuahan | 3rd Wednesday and Thursday | |||
| Dao | 2nd Wednesday and Thursday | |||
| Marifosque | First Wednesday and Thursday | |||
| 2. SAN ANTONIO
(SAPA) |
SALVACION V. LANUZA, RM | EDLY A. LEOSALA, RN
|
||
| San Antonio (Sapa) | Every Tuesday and Friday | |||
| Guiron | 3rd Friday | |||
| Lumbang | 3rd Thursday | |||
| Sta. Fe | 2nd Thursday and 4th Friday | |||
SERVICE SCHEDULES:
|
NAME OF BHS |
CATCHMENT AREAS |
ASSIGNED RHM SCHEDULES |
RN SUPERVISOR |
|
| BARANGAY | TOTAL POPULATION | MA. CRISTINA M. NUYLAN, RM | JOANNE C. NOCEDO, RN
|
|
| 3. MABANATE | Calongay | 2nd Wednesday | ||
| Mabanate | 1st Friday of the Month | |||
| Abas | 3rd Wednesday of the month | |||
| Cagdongon | 4th Wednesday of the month | |||
| Lipason | 2nd Tuesday of the month | |||
| Ginablan | 3rd Tuesday of the month | |||
|
4. BAYASONG
|
MA. LUISA C. MANALANG, RM | VENERANDA B. ANINIPOT, RN
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| San Jose | 3rd Tuesday of the Month | |||
| Comapocapo | 2nd Tuesday of the Month | |||
| Poctol | 3rd Tuesday of the Month | |||
| Bayasong | 2nd wedneseday of the Month | |||
| Millabas | 1st Thursday of the month | |||
| Bayawas | ||||
| MARIVIC B. TAYAM, RM | ||||
| Pinagsalog | 4th Thursday of the month | |||
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5. ABUCAY |
DINA M. GOYENA, RM | JOANNE C. NOCEDO, RN | ||
| Abucay | 3rd Friday | |||
| Cabiguan | 1st and 2nd Tuesday | |||
| Catamlangan | 1st Wednesday | |||
| MARIVIC B. TAYAM | ||||
| Leona | 2nd Wednesday | |||
| Migabod | 2nd Thursday | |||
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6. PUTIAO |
LILIBETH L. GEMINO, RM | MARICEL L. EBUENGA, RN | ||
| Putiao | Every Tuesday and Wednesday of the Week | |||
| Danlog | 1st Friday of the month | |||
| Mercedes | 2nd Tuesday of the Month | |||
| Esperanza | 4th Thursday of the month | |||
| Pudo | 1st Thursday of the Month | |||
| Lourdes | 3rd Thursday of the month | |||
| MARIVIC B. TAYAM | ||||
| Naspi | 2ND thursday | |||
SERVICE SCHEDULES:
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NAME OF BHS |
CATCHMENT AREAS |
ASSIGNED RHM SCHEDULES |
RN SUPERVISOR |
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| BARANGAY | TOTAL POPULATION | EVA N. BLANQUISCO, RM | CHERRY R. BONADOR, RN | |
| 7. SAN RAFAEL | San Rafael(Centro) | 1st Wednesday | ||
| Tinago | 3rd thursday | |||
| Proviner | 1st Thursday | |||
| Inapugan | 4th Friday | |||
| Tingco | 3rd Friday | |||
| Pineda | 2nd thursday | |||
| Calpi | 4th Tuesday | |||
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8. SALVACION |
EVELYN L. EBUENGA, RM | VENERANDA B. ANINIPOT, RN
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| Salvacion | last Wednesday,
3rd wednesday |
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| Del Rosario | Last Tuesday of the month | |||
| Inang | 3rd Thursday | |||
| Sacnangan | 2nd Friday | |||
| Lubiano | 1st Tuesday of the | |||
| Malbog | 1st Tuesday | |||
| Esmerada | 2nd Tuesday | |||
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9. BANTAYAN |
MYRNA Q. LOTERTE, RM | MARICEL L. EBUENGA, RN | ||
| Bantayan | 2nd Tuesday, Wednesday of thursday | |||
| Dapdap | 3rd Wednesday of the Month | |||
| Lungib | 3rd Friday of the Month | |||
| Palanas | 1st Wednesday of the Month | |||
| Pangpang | 1st Wednesday of the month | |||
TOTAL PROCESSING TIME:
Immunization – 35 minutes
Pre-Natal Check-up – 2 hours and 34 minutes
Post-Partum Care – 17 minutes
Reproductive Health Care – 4 hours and 6 minutes
Consultation of Common Ailments – 1 hour and 51 minutes
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office
(BHS) |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| 1. Go to the BHS serving your barangay. The Barangay Health Worker (BHW) will interview you. Please provide the necessary data.
2. You will be asked what type of service or services you need. |
Welcomes patients and conducts Interview | 5 mins
2 mins |
BHW AND RHM
(BHW in every Brgy) (RHM in every BHS) RHM assigned in 11 BHS >Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam
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| 3. If your child is for IMMUNIZATION, please present the UFC card or the Mother and Baby book to the BHW/RHM for updating of data. If it is the first time that your child will receive the immunization, his/her name will be recorded in the TCL. A new UFC card will be issued to your child.
a. You will be interviewed regarding your child’s well being. Please provide the necessary data. b. Vital signs of your child will be taken. c. If the Rural Health Midwife (RHM) determines that there are no contraindications to administer the antigens to your child, he/she will be given with the following vaccines; Ø BCG Ø OPV 1, 2, 3 Ø DPT 1, 2, 3 Ø Hepatitis B 1, 2, 3 Ø Measles d. You will receive instructions on what to do after the immunization procedures. e. Schedule for the next dose will be given to you. |
a. Collects and fill up UFC card
b. Conducts interview c. Issue new UFC card to new clients d. Vital signs taken and recorded
e. Administers Parenteral and Oral vaccines
f. Gives instruction to parents and care givers |
5 mins
3 mins
3 mins
10 mins
2 mins per antigen
5 mins |
BHW AND RHM
(BHW in every Brgy) (RHM in every BHS) RHM assigned in 11 BHS >Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam
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HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office
(BHS) |
TRANSACTION TIME |
PERSON RESPONSIBLE |
| 4. If you need PRENATAL CHECK UP, you will be interviewed initially by our BHW. Please provide the necessary data. If it is the first time that you consulted with your RHM, your name will be recorded in the TCL and the masterlist of the Women’s Health Team (WHT) for the pregnant women in your barangay.
a. A mother and baby book will be issued to you b. Vital signs will be taken. c. You will be asked together with the other pregnant women in your barangay to undergo Information and Education Seminar to cover the following topics; Ø Pregnancy and possible complication Ø Importance of facility based delivery Ø Pregnancy planning Ø Health care financing for mother and child Ø Post partum care for mother and the newborn Ø Breast Feeding Ø Importance of newborn screening Ø Importance of giving immunization to your baby. d. Tetanus toxoids injections will be given to you, 3 doses on monthly interval. e. You will be advised to undergo ultrasonography in the hospital of your choice and laboratory procedures at the MHC for CBC Blood typing and Urinalysis. f. A prenatal Multivitamins will be prescribed to you. g. Further instructions will be given to you regarding follow up check up. |
a. Interviews Patients
b. Records patients data c. Update data on the mother and baby book d. Taken and recorded vital signs e. Conducts leopolds Maneuver, taken and records fetal heart tone f. Conducts information and Education Seminar g. Gives parental Tetanus Toxoids to pregnant women h. Refers pregnant women to the laboratory for routine laboratory screening i. Gives prenatal multivitamins (if available) and further instructions to mother
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3 mins
3 mins
3 mins
10 mins
6 mins
45 mins to 2 hours
3 mins
3mins
3 mins |
BHW/RHM/
PHN >Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam PHN: Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
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HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office
(BHS) |
TRANSACTION TIME | PERSON RESPONSIBLE |
| 5. If you need POST PARTUM CARE please arrange a schedule with our WHT assigned in your area. You can avail of the following services from our WHT,
a. BP reading b. Massage/hilot c. Micronutrient supplementation |
a. Makes appointment with PP mothers
b. Taken and records vital signs c. Gives (if available) micronutrients |
5-10 mins
5 mins
2 mins |
BHW/RHM/
PHN >Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam PHN: Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot |
| 6. If you need REPRODUCTIVE HEALTH CARE Services, please make an appointment with our RHM when she visits your area. You will be asked to undergo Information and Education Seminar to cover the following topics:
a. Basic anatomy and Physiology of the reproductive tract. b. What is reproductive health care? c. The different reproductive care methods of birth spacing and control. d. Benefits of different methods and its possible complication and side effects. It is you who will choose which method is suitable to you and your husband. We are implementing the cost recovery scheme for our reproductive health care commodities. You will be asked by our RHM to reimburse them of the commodities that you choose. If you choose the permanent method of birth control, our RHM will refer you to our MHO for proper counseling screening and scheduling of the procedures.
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a. Makes appointment with clients
b. Conducts Information and education seminar c. Issues reproductive health care commodities
d. Interview and conducts PE to interested clients e. Conducts counseling to clients for VSS
f. Conducts laboratory examinations |
3 mins
45 mins to 1.5 hrs 3 mins
30 mins
45mins to 1.5 hrs
25-30 mins |
RHM/PHN
>Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam PHN: Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
Dr. David R. Daza
Mark Ramir C. .Manalang Jr., RMT Wynward Jay L.Cruz |
HOW TO AVAIL OF THE SERVICE:
|
WHAT WILL YOU DO? |
Actions Taken by the Municipal Health Office
(BHS) |
TRANSACTION TIME | PERSON RESPONSIBLE |
| 7. For Consultation of common ailments like; cough and colds, fever not more than 4 days, headache, body pains and deworming approach your RHM, she will instruct you to,
a. How to prepare and use herbal medicines available in your area or backyard. b. What signs and symptoms to observe for complications of cough and cold. c. Proper way of taking antipyretics for infant and children. d. Proper use of over the counter medicines for headache and body pains. e. How to prevent intestinal parasitism f. When to consult your doctor.
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a. Interviews Patients
b. Records patients data c. Taken and recorded patients vital signs d. Makes Information and Education Seminar
|
3 mins
3 mins
10-15 mins
1-1.5 hrs |
RHM/PHN
>Poblacion BHS Maribeth L. Agbayani >Mabanate BHS Cristina M. Nuylan >San Antonio BHS Salvacion V. Lanuza >Bayasong BHS Ma. Luisa C. Manalang >Abucay BHS Dina M. Goyena >Putiao BHS Lilibeth L. Gemino >Salvacion BHS Evelyn L. Ebuenga >Bantayan BHS Myrna Q. Loterte >San Rafael BHS Eva N. Blanquisco Marivic B. Tayam PHN: Cherry R. Bonador Joan C. Nocedo Maricel L. Ebuenga Edly A. Leosala Veneranda B. Aninipot
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