CITIZEN’S CHARTER
(MUNICIPAL TOURISM CENTER)
AVAILING TOUR PACKAGES
ABOUT THE PROGRAM
Tour packages is a combination of two or more travel components assembled to be one tourism destination. All guests and visitors are required to register and undergo orientation from the front officer and pay corresponding fees before the tour will commence.
CLIENTS:
Guests and Visitors
TOTAL FEES/CHARGES
Registration Fee. Any Person seeking to participate in the tour package shall register with the Tourism Officer and shall pay a registration fee in the following rate:
- Regular Rate for Registration Fee- (Domestic) Php 100.00
- (Foreign) Php 150.00
- User’s Fee. User’s Fee of Php 20.00 per domestic tourist and Php 50.00 per foreign tourist per site shall be collected upon registration at the Tourism Office.
SERVICE SCHEDULE
Monday to Sunday
8:00am – 5:00pm
TOTAL PROCESSING TIME
20 Mins
HOW TO AVAIL THE SERVICE
STEPS INVOLVED | ACTION | TRANSACTION TIME | RESPONSIBLE PERSON |
1. Approach a front line employee and present your request. | Receives request | 2min | Mariel Leosala or
Lizyl Niebres |
2. Fill-up Registration form | Instructs client to fill-up the forms and provides assistance if necessary | 5 mins | Mariel Leosala or
Lizyl Niebres |
|
|||
3. Recieve duly accomplished Registration Form
|
Receives, reviews and evaluates duly accomplished registration form | 3 mins | Joel F. Navora |
4. Attend Orientation | Provide orientation at the guest | 6 mins | Joel F. Navora |
5. Pay at the MTO the necessary fees | Secures and receives the reciepts | 2 | Mariel Leosala or
Lizyl Niebres |
6. Meet your Guide and Boat Captain | Guide and Boat captain will presented to the guest | 2 | Joel F. Navora |
7. Proceed to the docking area and start of availed tour package | Assist guest going to the docking area and aboard to the boat | Raymundo Nepumoceno
Emmanuel Lista Augusto Sy Jesus Dolindo Norman Soreda |