ENVIRONMENTAL SANITATION AND MANAGEMENT UNIT/ MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE

ENVIRONMENTAL SANITATION AND MANAGEMENT UNIT/

MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE

The Environmental Sanitation and Management Unit/

Municipal Environment and Natural Resources Office pledges

to establish, maintain and preserve a clean,safe and sound environment

for the benefit of the townspeople, thus, making Pilar a healthy place to live in.

Services:
1. Garbage Collection Services
2. Special Garbage Collection
3.Issuance of Certificate of Environmental Compliance prior to the approval of application for Business Permit

Issuance of Certificate of Environmental Compliance prior to the approval of application for Mayor’sPermitTo Operate of tricycle operators
Dispersal of Compost/Soil Conditioner
Responding to complaints related to Pollution, Sanitation and Violation of Environmental Laws

1. GARBAGE COLLECTION SERVICES
The Environmental Sanitation and Management Unit/Municipal Environment and Natural Resources Office regularly collect solid wastes from residences and commercial establishments. For this purpose, it operates and maintains Garbage Collection Teams which is composed of Collection Crews, Driver and Sanitary Inspector to ensure compliance with Republic Act 9003.
COLLECTION SCHEDULE
COMMERCIAL ESTABLISHMENTS, PORT & MARKET	POBLACION AREA	ALONG THE ROAD BARANGAYS	INTERIOR BARANGAYS
DAILY	THRICE A WEEK	ONCE A WEEK	UPON REQUEST OF THE BARANGAY

2. SPECIAL GARBAGE COLLECTION
The municipal government regularly collects solid wastes from business establishments and residential houses. However, business establishments and other entities can avail the services of the disposal facility of the municipality on special cases beyond the scheduled collection period of solid waste. SERVICE SCHEDULE: Monday to Friday (8:00 AM – 5:00 PM) REQUIREMENTS: Request Letter, if necessary FEE/S: P250.00 per trip (Minimum Fee)
Steps or Process		Duration/ Processing Time	Staff-In-Charge
Client	Service Provided	Duration/ Processing Time	Staff-In-Charge
Sign in client logbook	Interview the client and advise him/her to pay the required fee at the Municipal Treasury Office	10 minutes	Marivic Cruz Jonjie Marbella
	Inform the personnel in-charge in the garbage collection	10 minutes	Marivic Cruz Jonjie Marbella
Pay the required fee	Issue official receipt	10 minutes	Treasury Personnel
Return to the office and present the official receipt	Dispatch the personnel to the designated collection area	30 minutes	Reynaldo Bolante Oscar Lojero Victor Briones

3. ISSUANCE OF CERTIFICATE OF ENVIRONMENT COMPLIANCE prior to the approval of application for BUSINESS PERMIT
SERVICE SCHEDULE: Monday to Friday(8:00 AM – 5:00 PM) REQUIREMENTS: Application for Business Permit and Official Receipt FEE/S: None
Steps or Process		Duration/ Processing Time	Staff-In-Charge
Client	Service Provided	Duration/ Processing Time	Staff-In-Charge
Sign in client logbook	Assess the application for business permit and other supporting documents	5 minutes	Marivic Cruz
	Conduct briefing/ orientation on sanitation and solid waste management	5 minutes	Marivic Cruz Engr. Hally Jane Miranda
	Preparation of Certificate of Environmental Compliance	5 minutes	Marivic Cruz
	Sign the application form and release the same to the client	5 minutes	Engr. Hally Jane Miranda

4. ISSUANCE OF CERTIFICATE OF ENVIRONMENT COMPLIANCE prior to the approval of application for MAYOR’S PERMIT TO OPERATE of Tricycle Operators
SERVICE SCHEDULE: Monday to Friday(8:00 AM – 5:00 PM) REQUIREMENTS: Application for Mayor’s Permit To Operate, Official Receipt, LTO Registration and Latest Community Tax Certificate FEE/S: None
Steps or Process		Duration/ Processing Time	Staff-In-Charge
Client	Service Provided	Duration/ Processing Time	Staff-In-Charge
Sign in client logbook	Assess the application for business permit and other supporting documents	5 minutes	Jonjie Marbella
	Conduct briefing/ orientation on sanitation and solid waste management	5 minutes	Jonjie Marbella Engr. Hally Jane Miranda
	Preparation of Certificate of Environmental Compliance	5 minutes	Jonjie Marbella
	Sign the application form and release the same to the client	5 minutes	Engr. Hally Jane Miranda

5. DISPERSAL OF COMPOST/SOIL CONDITIONER
SERVICE SCHEDULE: Monday to Friday(8:00 AM – 5:00 PM) REQUIREMENTS: Letter of Request FEE/S: None
Steps or Process		Duration/ Processing Time	Staff-In-Charge
Client	Service Provided	Duration/ Processing Time	Staff-In-Charge
Sign in client logbook and present letter request	Receive and record the request	5 minutes	Marivic Cruz Jonjie Marbella
Fill-up the Request Form	Review and approval of request	5 minutes	Engr. Hally Jane Miranda
Proceed with the staff in-charge in the Solid Waste Processing Plant	Release compost/soil conditioner to the client	1 hour	Hilario Molleda

6. RESPONDING TO COMPLAINTS RELATED TO POLLUTION, SANITATION AND VIOLATION OF ENVIRONMENTAL LAWS
The municipal government receives complaint/s related to pollution, environmental laws, sanitation and nuisances from residents and business establishments. These are referred to the Environmental Sanitation & Management Unit/Municipal Environment and Natural Resources Office and/or Municipal Health Office for immediate investigation and disposition. SERVICE SCHEDULE: Monday to Friday(8:00 AM – 5:00 PM) REQUIREMENTS: Letter of Request FEE/S: None
Steps or Process		Duration/ Processing Time	Staff-In-Charge
Client	Service Provided	Duration/ Processing Time	Staff-In-Charge
Sign in client logbook and present letter request		5 minutes	Marivic Cruz Jonjie Marbella
Approach MENRO for complaints	Discuss the issue for complaints	30 minutes	Engr. Hally Jane Miranda
	Schedule date of inspection and dialogue with concerned parties	5 minutes	Engr. Hally Jane Miranda